It’s no secret that hiring the right talent is more important than ever. This is especially true for small and midsize businesses (SMBs), where every team member plays a pivotal role in driving success. As the trend of remote work continues to grow, finding professionals who can thrive in a virtual environment has become a top priority.  

At WorkBetterNow, we understand that hiring remotely requires a different set of considerations compared to traditional in-office roles. It's not enough to just find someone with the right skills; you must find talent that will integrate seamlessly into your company culture, communicate effectively, and remain motivated without direct supervision. 

Interview Questions to Ask that Matter 

To make your search easier, we've compiled a list of strategic interview questions to ask that will help you uncover candidates who are not only qualified but are also the perfect fit for your remote team. These questions are designed to reveal how candidates handle challenges, interact with others, and stay productive when working from a distance. Whether you're a business owner interviewing on your own or a client of WorkBetterNow seeking the best talent, these questions will give you the insights you need to make confident, informed hiring decisions. 

1. Tell me about a time when you exceeded expectations on a task or project. What motivated you to go the extra mile, and what was the impact?

Why it matters: This question is a great interview question to ask because it reveals a candidate’s drive and dedication. Understanding what motivates a candidate to go above and beyond provides insight into their work ethic and passion, key traits for any Certified Professional™ who needs to be self-motivated.

2. Describe a situation when you received constructive feedback. How did you respond, and what changes did you make as a result?

Why it matters: In a remote environment, feedback is necessary for growth and alignment. This question gauges a candidate’s openness to feedback and their ability to turn it into positive action.

3. Have you ever had a disagreement with a coworker? How did you approach resolving it, and what was the outcome?

Why it matters: Conflict resolution is vital in any workplace, and even more so remotely, where misunderstandings can happen easily. This question helps assess a candidate’s ability to handle disagreements professionally and maintain a positive work environment.

4. How do you ensure effective communication and collaboration across departments when managing projects that involve multiple teams? Can you provide a specific example?

Why it matters: Effective communication is the backbone of successful remote work. This question explores a candidate’s ability to keep everyone on the same page, ensuring projects run smoothly even from a distance. 

5. Can you give an example of a situation where you had to prioritize multiple tasks or projects with tight deadlines? How did you manage your time and ensure successful outcomes?

Why it matters: Certified Professionals™ often juggle several responsibilities. This question reveals how candidates manage their time and prioritize tasks, which is crucial for meeting deadlines and maintaining productivity.

6. Describe a time when you identified an inefficiency in a process. What steps did you take to address it, and what was the result?

Why it matters: Innovation and continuous improvement are essential for business success. This question uncovers a candidate’s ability to identify problems and implement effective solutions, showcasing their initiative and problem-solving skills.

7. Tell me about a time when you had to adapt to significant changes at work. How did you handle the transition?

Why it matters: Flexibility is key in a dynamic work environment. Understanding how a candidate handles change provides insight into their adaptability and resilience, qualities that are especially important for remote work. 

8. How do you stay motivated and engaged while working remotely?

Why it matters: Self-motivation is a must for Certified Professionals™. This question helps determine if a candidate has the discipline and strategies needed to remain productive and focused without direct supervision. 

9. What tools and techniques do you use to stay organized and manage your work?

Why it matters: Remote workers need a strong set of organizational skills. This question assesses a candidate’s ability to stay organized, use relevant tools effectively, and ensure their work is on track.

10. How do you build relationships with coworkers and team members when working remotely?

Why it matters: Building strong relationships remotely can be challenging. This question reveals a candidate’s ability to connect with colleagues, fostering a sense of teamwork and collaboration despite the physical distance.

11. What podcasts do you listen to? What was the last book you read? What was the last class you took?

Why it matters: These questions reveal a candidate’s commitment to continuous learning. Candidates who actively seek out knowledge through podcasts, books, or courses show they have a growth mindset. This drive for self-improvement is crucial, as it demonstrates adaptability and a willingness to stay ahead of trends—traits that make them valuable assets to your team. 

These questions help you dig deeper into a candidate’s mindset, work habits, and ability to fit into your company culture, so that you make a hire that’s beneficial for everyone involved. 

Using AI to Find Interview Questions to Ask 

At WorkBetterNow, we've been using tools like ChatGPT to enhance our own hiring processes. While we don’t rely on AI to make the final call, we use it to brainstorm interview questions to ask and gain fresh perspectives. This approach helps us think outside the box and consider angles we might not have thought of initially. If you're looking to create compelling interview questions for your Certified Professional™ candidates, consider using AI as a brainstorming partner. It can provide a diverse range of questions that can be tailored to uncover the skills, adaptability, and cultural fit you're looking for in a candidate. 

Building a Strong Team with WorkBetterNow 

Asking the right questions is just the start. At WorkBetterNow, we’ve seen firsthand how powerful great interviews can be in building a strong remote team. Our hiring success rate speaks for itself, thanks to the robust interview process we follow. Effective interviews aren’t just about asking the right questions—they’re about creating an environment where candidates feel comfortable showcasing their true potential. The most successful hires are those who align with our company culture and demonstrate the skills we need. By asking thoughtful, probing questions, you can uncover how candidates handle real challenges and collaborate with coworkers. 

Andrew Cohen, Co-Founder of WorkBetterNow, adds:

“When someone aligns with your company’s values and culture, building trust and fostering collaboration, even across distances, becomes much easier. And once you find that perfect fit, investing in upskilling can be a game-changer. It not only enhances their skills but also deepens their commitment to your company’s success. At WorkBetterNow, we’ve seen how a strong cultural fit combined with continuous learning drives exceptional performance and long-term growth.”  

WorkBetterNow (WBN) provides outstanding remote talent to small and midsize businesses. WBN’s highly skilled and pre-vetted Latin American professionals are hand-matched for each client’s unique needs. Hundreds of growing businesses turn to WBN to unleash their potential through our exceptional talent, ease of hiring, and ongoing support. Request a consult today!