At WorkBetterNow (WBN), we’re committed to delivering exceptional remote talent to our clients. That’s why we’ve developed the WBN Certified Professional™ seal—a mark of excellence that designates the advanced skill levels of our remote professionals. This certification is more than a badge; it’s an assurance that our clients work with rigorously vetted remote professionals through our proprietary recruitment, testing, and vetting process.  

When you hire an executive assistant, marketing coordinator, or project manager with the WBN Certified Professional™ designation, you can be sure they have the skills, experience, and integrity to deliver exceptional results. 

What Does the WBN Certified Professional™ Seal Represent? 

The WBN Certified Professional™ seal represents a guarantee of quality. When you see this designation on a candidate’s resume, you can be sure they have passed our multi-step vetting process, which evaluates communication skills, technical expertise, and job readiness. This seal applies not only to new hires but also retroactively to current remote professionals working with our clients—each of whom has met these high standards. 

Our Multi-Phase Certification Process 

Every WBN Certified Professional™ has completed a rigorous, multi-step recruitment and vetting process that guarantees they meet our high standards. To give you a sense of selectivity, we receive thousands of applications each month, yet only the top 1-3% qualify to become WBN Certified Professionals. Here’s what that process entails:

1. Initial Screening

In the first step, we evaluate candidates for their overall fit for remote work, ensuring they understand the demands and responsibilities of working in a virtual environment. This phase assesses candidates’ work style and habits, focusing on how well they adapt to remote settings and whether they exhibit qualities essential for virtual collaboration and independence.

2. Communication Proficiency Evaluation

Excellent communication is key to remote work success. Candidates are required to submit their EFSET scores, a standardized test that measures English proficiency in reading and listening, to verify they possess advanced skills. Additionally, they complete a video test, where we assess their spoken English abilities to ensure they can communicate clearly and effectively.

3. First Interview

The first interview goes deeper into their experience with remote work, their adaptability, and their alignment with our values. We also verify they have at least two years of experience in the role they’ve applied for and check their job stability.

4. Skills Assessment

Candidates must pass a customized skills test tailored to their specific job role. Whether they’re applying for a role in marketing, logistics, or billing, we test their abilities to make sure they can handle the job’s demands from day one. For example: 

• Executive Assistants: Assessed for time management, organizational skills, and multitasking, etc.
• Project Managers: Evaluated for task coordination, team collaboration, and time tracking, etc.  
• Marketing Specialists: Tested on social media management, content strategy, and email marketing, etc.

5. Second Interview

This interview goes further into the candidate’s past work experience, verifying their expertise and ensuring they can deliver results at a high level.

6. Comprehensive Background and Criminal Check

We conduct thorough reference checks and criminal background checks to ensure the candidate is reliable, trustworthy, and meets our standards of integrity. We speak directly with previous managers to gather detailed insights into the candidate’s performance.

7. The Seal of Approval

After successfully completing this vetting process, the candidate earns the WBN Certified Professional™ seal, which is then placed on their resume and LinkedIn profile for clients to view before their first interview. 

How WBN Certified Professionals™ Benefit our Clients 

When you engage with a WBN Certified Professional™, our clients are hiring someone who has undergone rigorous testing and evaluation. This certification guarantees that they are highly qualified and aligned with WBN’s high standards. It’s an assurance that you’re hiring a capable professional who is ready to make an immediate impact. 

The WBN Certified Professional™ seal also strengthens our brand and commitment to excellence. It differentiates our talent pool in the market and adds credibility to the professionals we provide. Our clients can trust that every professional they work with has passed a comprehensive vetting process.  

By working with WBN Certified Professionals™, clients benefit from: 

• Greater confidence in the hiring process 

• High-quality, vetted talent ready to contribute from day one 

• Peace of mind knowing that every professional meets WBN’s strict standards  

Hiring anyone  can feel like a leap of faith, but with the WBN Certified Professional™ seal, you’re not taking any chances. If you're not completely satisfied with your remote professional within the first 30 days, we'll replace them at no additional cost—ensuring you get the right fit for your business. 

WorkBetterNow (WBN) provides outstanding remote talent to small and midsize businesses. WBN’s highly skilled and pre-vetted Latin American professionals are hand-matched for each client’s unique needs. Hundreds of growing businesses turn to WBN to unleash their potential through our exceptional talent, ease of hiring, and ongoing support. Request a consult today!