Virtual assistants (VAs) are a largely untapped talent market with incredible potential—and their wide range of skills and abilities may surprise you. Whether you’re looking for assistance in digital marketing, accounting, or improving the customer experience, remote talent should be the first place you look. 

What Roles Can Virtual Assistants Fill?

The term “virtual assistant” can be misleading when it comes to the range of positions and responsibilities a VA can take on. And we’ve heard every excuse business owners have for not hiring a virtual assistant. But no matter what area of your business you need assistance with, here are some ways a VA can help you succeed: 

Administrative Work

This is the most common role people think of when they consider a virtual assistant. For business owners, executives, entrepreneurs, or even sales representatives, an executive virtual assistant can lighten your workload by managing schedules and appointments, handling travel arrangements, conducting research, and managing administrative tasks like data entry, email management, and document preparation. 

If you’ve never tapped into the overseas workforce, a VA is a great place to start.

Customer Service

If you’re hoping to improve your customer experience, a dedicated virtual assistant can help by answering customer inquiries, providing support, and handling complaints. VAs can also aid with lead generation, sales, and customer retention efforts. 

Accounting

Businesses that need help with accounting and bookkeeping can benefit from a Quickbooks virtual assistant who is skilled at recording transactions, reconciling accounts, preparing financial statements, tax preparation, and other financial tasks. 

Marketing

A digital marketing or social media virtual assistant can help with marketing services such as creating and managing social media campaigns, conducting market research, and creating content for emails, newsletters, and blogs. They can also help with search engine optimization and paid advertising. 

Project Management

A project management virtual assistant can help businesses create and manage project schedules, coordinate team members, and track project progress. 

Virtual Assistants are Ready to Solve Any Staffing Challenge 

Virtual assistants can also be used for a wide range of other tasks such as data entry, research, and customer support. With their versatility and ability to handle a wide range of tasks, virtual assistants are quickly becoming an indispensable resource for businesses of all sizes.

At WBN, we believe the term “virtual assistant” will fall away within two years and be replaced with “remote professional,” which is much more encompassing of what our talent is capable of. 

We’re so much more than assistants. In fact, we have many remote professionals working as inside sales associates, dispatchers, business operations managers, accounting and human resources administrators, project managers, and more. 

Ready to hire a VA or Remote Professional? Schedule a consultation with us! 

We’ll provide you with hand-selected remote talent based on your needs. Then, it’s your turn to choose the one(s) that best fits your company!