As someone who’s been in the trenches of hiring and managing talent for years, I’ve seen firsthand how the landscape has shifted. Traditional methods just don’t cut it anymore, and it’s tougher than ever to find and retain the kind of talent that can drive your business forward. The talent crisis is real, and if you’re not adapting, you’re falling behind. 

The Talent Crisis for Small and Midsize Businesses (SMBs) 

Finding great talent has always been challenging, but the current talent crisis has made it even harder. Despite tons of openings, there just aren’t enough qualified candidates to go around. Workers are feeling underappreciated and are holding out for bigger paychecks. Plus, the hiring process is taking too long, leaving key roles empty. 

And it’s not just about filling seats. Overall productivity is on the decline as many employees are no longer putting their heart into their work. It’s increasingly difficult to find and hold onto stellar employees, and this impacts everything from client satisfaction to your bottom line.  

The ramifications of this talent crisis are severe. Unfilled positions lead to increased workloads for existing employees, decreased productivity, and ultimately, slower business growth. Not adapting to these new realities means falling behind the competition and potentially losing out on valuable market opportunities. 

Introducing the New Model: TaaS 

So, what is Talent as a Service (TaaS)? TaaS is a new model of talent acquisition and management that leverages the expertise of specialized companies to handle the entire HR administration process, including hiring (which most small businesses do not do well) and payroll. It’s important to note that TaaS primarily applies to companies that provide offshore talent, a trend that many SMBs are increasingly capitalizing on. 

With TaaS, you’re essentially subscribing to a comprehensive talent service that covers everything from recruitment to continuous development. 

TaaS is gaining traction because it addresses the pain points that SMBs face. Instead of struggling with the complexities of hiring talent, businesses can rely on TaaS providers to recruit and deliver highly qualified professionals who are integrated into their teams.  

Why TaaS? 

Here’s why more businesses are turning to the TaaS model: 

1. Access to a Larger Talent Pool: With TaaS, you can tap into a larger talent pool, giving you access to highly skilled professionals beyond your local area. 

2. Reduced Time to Hire: TaaS providers have streamlined processes that can significantly reduce the time it takes to fill positions. 

3. Cost-Effective: By outsourcing the hiring process, you can save on recruitment costs and focus your resources on core business activities. 

4. Scalability: TaaS allows you to scale your workforce based on your business needs without the burden of resources needed for traditional hiring processes 

5. Continuous Development: Some TaaS providers often offer ongoing training and development for their talent, ensuring they stay up-to-date with skills. 

WorkBetterNow’s (WBN) Take on TaaS 

At WorkBetterNow, we offer many services beyond hiring, which is why our TaaS model is so unique and efficient. Here’s how we do TaaS for our clients on a global scale: 

1. Impressive Screening Process: We have a flywheel that generates thousands of applications from over a dozen countries in Latin America and narrows them down to only the top 1% of applicants. Our rigorous screening process ensures  that our clients interact only with the best candidates. 

2. Hand-Matched Talent: We don’t just throw resumes at you. Our team carefully hand-matches each candidate to ensure a perfect fit with your company’s needs and culture. 

3. Seamless Onboarding: Once a match is made, we handle the onboarding process to get your new team member up and running quickly and efficiently. 

4. Ongoing Support: Our commitment doesn’t end with hiring. Through WBN Academy, we provide continuous learning opportunities to help our talent and clients expand their capabilities.  

5. HR and Payroll Management: Clients don’t have to worry about the hassles of HR and payroll. We take care of all the administrative details so you can focus on what you do best—running your business. 

As you can see, we’ve taken the parts of hiring that SMBs typically struggle with and bundled them into a seamless, efficient 360ºservice. This approach not only saves time and resources but also ensures that you have access to the best talent available. 

For example, one of our clients, Joe Coler from Atlantic Tomorrow’s Office, said:  

“WBN’s process is like speed dating for hire. They match our needs with pre-screened candidates, setting up video interviews where we meet three potential RPs in just one hour, 20 minutes each. We’ve successfully hired seven RPs who are not only skilled but also highly motivated.” 

Similarly, Ed Bohlke, Managing Partner of Radical Results Executive Coaching, said: 

“Terrific service. WorkBetterNow doesn’t just find you great people to help in your business; they have a terrific process to get those people productive from day one, and then they stay involved, supporting your virtual staff member and your company.” 

The future of work is here, and it’s called Talent as a Service. By leveraging TaaS, SMBs can overcome the challenges of the talent crisis, streamline their hiring processes, and focus on what truly matters—growing their business. If you’re ready to optimize how you hire, WorkBetterNow is here to help. Learn more about managing and maximizing your remote talent in our updated talent playbook.